Commitment to Businesses

The Town’s approach is not just about managing disruption, it’s about actively supporting businesses through construction while building a stronger, more vibrant downtown for the future.

Maintaining Business Access & Operations

A core priority is ensuring businesses can continue operating throughout construction:

  • Pedestrian and delivery access maintained at all times
  • Temporary walkways and entrances provided when regular access is disrupted
  • Vehicle access and detours carefully managed to maintain connectivity
  • Water and sewer services maintained, with only short (1–2 hour) interruptions when needed

This ensures customers can still reach businesses and day-to-day operations can continue.


Phased Construction to Minimize Disruption

Construction is being carefully staged to reduce impacts:

  • Work is phased and coordinated to limit prolonged disruption in any one area
  • Clear signage, detours and traffic control help maintain flow for customers and deliveries
  • Aim to balance construction speed with manageable disruption

Direct Communication & Collaboration

The Town is taking a hands-on, collaborative approach:

  • Direct communication between the project team, contractors and affected businesses
  • Ongoing coordination on:
    • Timing of work
    • Access needs
    • Signage and wayfinding
  • A commitment to understand business needs and adapt where possible

Business Continuity Supports

Specific measures are in place to help businesses stay open and functional:

  • Temporary access solutions during active construction
  • Efforts to avoid or minimize impacts wherever possible
  • Focus on maintaining visibility and customer access throughout the project

Marketing & Communications Support

Recognizing that visibility is critical during construction, the Town has created a dedicated support toolkit:

  • A Marketing & Communications Toolkit that includes:
    • Promotional ideas
    • Communication templates
    • Marketing tips to attract customers
    • Contact information for support
  • Designed to help businesses stay visible, connected and resilient during disruptions

Click this link to have a look: Marketing & Communications Toolkit for Businesses


Ongoing Updates & Transparency

The Town is keeping businesses informed so they can plan ahead:

  • Regular construction updates, timelines, and notices
  • Encouragement to subscribe for updates
  • Clear information on:
    • Road closures
    • Access changes
    • Construction phases

Post-Construction Benefits for Businesses

Support extends beyond construction by investing in long-term success:

  • Improved streetscape and curb appeal
  • Enhanced walkability and accessibility
  • Opportunities for:
    • Patios and outdoor retail
    • Increased foot traffic and visibility
  • A more attractive downtown that draws visitors and supports economic growth

Reducing Disruption

The images below show examples of how we can accommodate or reduce disruption during construction.

To get back to the main project page, click the button below.

For construction updates, click the button below.